Privacy Policy

This policy explains how Stickerts collects, uses, and protects the information processed through the platform.

1. Introduction

Stickerts is committed to protecting the personal data of its users. This Privacy Policy explains how we collect, use, and protect information processed through the platform, in compliance with Ecuador's Organic Law on Personal Data Protection.

2. Data controller

Stickerts is responsible for processing the personal data used on the platform. We adopt reasonable technical and organizational measures to protect the confidentiality, integrity, and security of the information handled in the service.

3. Personal data collected

The main personal data we collect is the user's email address. We may also process minimal operational information necessary for the platform to function, such as session data, listings, sticker images, messages sent within the service, and technical data associated with purchasing the Collector Pass when applicable. We do not collect personal data for purposes unrelated to Stickerts' operation.

4. Purposes of data processing

We use the information processed on Stickerts solely to enable sign-in, keep the session active, send access links, facilitate contact between buyers and sellers, operate sticker listings, process features related to the Collector Pass, and protect the security of the service. Stickerts does not sell personal data or use it for commercial, advertising, or marketing purposes.

5. Limited sharing of information

Stickerts only shares information when necessary to operate the platform or provide a feature requested by the user. This may include technology and payment providers involved in authentication, email delivery, image storage, technical analytics, and processing of the Collector Pass. The information needed may also be shared between users when the platform feature requires facilitating contact between buyers and sellers.

6. Rights of data subjects

In accordance with Ecuador's Organic Law on Personal Data Protection, users may request access, rectification, updating, or deletion of their personal data when legally and technically appropriate. To exercise these rights or ask questions about data processing, you can write to nicolas@smartpass.ec.

7. Data retention

Personal data will be retained for as long as necessary to provide the service, keep the account active, respond to user requests, resolve incidents, and comply with applicable legal or technical obligations. When the data is no longer necessary for these purposes, it may be deleted or anonymized as appropriate.

8. Use of cookies and session technologies

Stickerts uses cookies, session tokens, and equivalent technologies to enable authentication, keep users signed in, protect account access, and ensure the platform's basic operation. These technologies are not used for advertising purposes or for selling personal data.

9. Information security

Stickerts adopts reasonable measures to protect information from unauthorized access, alteration, loss, or misuse.

10. Changes and contact

Stickerts may update this Privacy Policy at any time to reflect legal, operational, or functional changes to the platform. The current version will be available on this site. For any questions about this policy or the processing of personal data, you can contact us at nicolas@smartpass.ec.